Frequently Asked Questions

Browse common questions from truck drivers and fleet operators. We're here to help with honest, expert advice.

Do you service refrigerated (reefer) trailers?
Absolutely! We service all types of trailers including refrigerated units. Our technicians are experienced with reefer systems, electrical issues, and temperature control diagnostics. Whether it's a Thermo King or Carrier unit, we can handle it.
What payment methods do you accept?
We accept cash, all major credit cards (Visa, MasterCard, Discover, American Express), debit cards, and checks from established fleet accounts. For large jobs, we can work with you on payment arrangements. Give us a call to discuss your specific situation.
How long does a typical repair take?
It depends on the issue. Minor repairs like brake adjustments or light replacements can be done in 1-2 hours. More complex repairs like engine diagnostics or transmission work may take several hours to a full day. We'll always give you an honest time estimate upfront and keep you updated throughout the process.
Do you offer mobile/roadside diagnostics and repairs?
Yes! We offer 24/7 roadside service throughout the Lincoln area. Our mobile team can diagnose issues on-site and perform many repairs right where you're stranded. If the repair requires shop equipment, we can arrange towing. Call us anytime at (402) 409-1984 for emergency roadside assistance.
Can you work on custom or modified trailers?
Definitely! We've worked on all kinds of specialty and custom trailers - from heavily modified show trucks to unique agricultural trailers. Our team has the experience and problem-solving skills to handle non-standard equipment. Bring it in and we'll take a look.
Do you provide warranties on your repairs?
Yes, we stand behind our work. Most repairs come with a parts and labor warranty - the specific terms depend on the type of repair and parts used. We'll clearly explain the warranty coverage before starting any work. Our goal is to get you back on the road safely and keep you running reliably.
Do you work with insurance companies for accident repairs?
Yes, we can work with your insurance company for collision repairs and accident-related damage. We'll provide detailed estimates and documentation needed for your claim. Whether it's body work, frame straightening, or mechanical repairs after an incident, we've got you covered.
What's the difference between budget and premium parts?
Budget parts are aftermarket options that meet industry standards and work well for many applications. Premium parts are typically OEM (Original Equipment Manufacturer) or higher-grade aftermarket with longer warranties and proven reliability. We'll recommend what makes sense for your situation and budget - sometimes budget parts are perfectly fine, other times premium is worth the investment.

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